Sustainable HR Practices
People Strategy, Culture & Values
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People Strategy, Culture & Values

Defining your strategy, the culture you want to promote and the values your company and your staff embody are critical for a start. This will have a determining impact on how your company is perceived and how much your employees feel connected to it. Sustainable strategies and practices will be the foundation of your actions.

This makes it a powerful cultural differentiator to attract and retain talents.

Develop Communication & Engagement tools
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low
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medium
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HIGH
IMPACT
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Once your strategy, culture and values are defined, communicate them regularly and find ways to engage your staff and wider ecosystem. Think regularity, think simplicity!

INTERNAL COMMS:

  • Develop simple Employee Engagement survey (EE survey) to measure your employees satisfaction and expectation, and then measure your progresses with your employee engagement plan.
  • Encourage your employees to speak up & brainstorm so you get honest feedback and maximise the number of ideas.
  • Communicate during monthly meetings to your leadership team & your staff.
  • Make some leaders/ employees accountable for reporting progresses. Graphic display of progresses (in the offices, or on your internal communication website, etc...) helps as a reminder.
  • Set up a couple of internal initiatives, driven by motivated employees. One of them can be the set up of a Green Team (See our article on Quick Guide to start and develop a Green Team).

EXTERNAL COMMS:

  • Define what are the internal initiatives you can communicate to the market (this will attract candidates who are like minded) and to your clients (more and more big clients are sensitive to the sustainable practices, when they do not already have questionnaires in place to measure their partners/ suppliers engagements in that matter).

91%

of companies take sustainability criteria into account in purchasing decisions.

(Ecovadis)

ADDITIONAL RESOURCES

Some useful Employee Engagement Guidelines and ideas:

To start with:

- The Gallup Sustainability 5 (GS5) index, a 5 items survey which gives you input to hear the voice of your employees

- Some Employee Engagement Ideas & Activities (Snack Nation)

- A guide to build your Employee Engagement Survey (Tiny Pulse)

Here are some templates:

- Create your employee engagement template (Monkey Survey)

- Build your Employee Engagement action plan (Work Vivo)

Suppliers that provide solutions:
Executive coaching and HR consulting firm
EDLT.Global

EDLT.global is a boutique Executive Coaching & HR Consulting firm focused on enabling sustainable change. It is based in Singapore and operates worldwide.

Powered by +20 years of experience in the Human Resources field, with the most progressive companies, EDLT.global shares this expertise through HR Consulting as well as Coaching missions, to propel organizations and individuals to the next level.

Include sustainability in Code of Conduct
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LOW
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MEDIUM
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HIGH
EFFORT
low
EFFORT
medium
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HIGH
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low
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HIGH

Incorporate your values in your handbook & code of conduct so it conveys the message that these are important for your company:  

Promote inclusion, equity and respectful values, sustainable focus...

Encourage policies that would protect rights and wellbeing of more fragile workforce such as migrant workers, aged workers, handicapped workers, etc...

40%

only of the global workforce experiences human development at work.

(Gallup)

ADDITIONAL RESOURCES
Suppliers that provide solutions:
Define Sustainable HR Analytics
Cost
LOW
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MEDIUM
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HIGH
EFFORT
low
EFFORT
medium
EFFORT
HIGH
IMPACT
low
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If you don't measure it, you can't manage it.

How to do it simply:

  • Select a few metrics (too many will dilute your focus and impact negatively your results). Ensure they fully align with your strategy for greater impact.
  • Your metrics should be easy to gather, measurable and understandable. If too complex or time consuming, it won't last (if they can be automated, even better!).
  • Decide who is responsible for gathering the information & the cadence.
  • Ensure your leadership / management team is accountable for progresses and results.
  • Define baseline (starting point), targets and a timeline to achieve them.
  • Decide which metrics you would like to communicate to the entire company versus managers only and which you would like to publish outside (in your CSR or sustainability report).
  • Develop fun, simple, powerful and catchy metrics to encourage participation and engagement from everyone.

A few metrics you can start with (some would be confidential in the list below):

  • quarterly employee satisfaction
  • recruitment / turnover
  • pay equity
  • overtime
  • hours of volunteering
  • training hours
  • gender diversity
  • age repartition
  • action from the Green team
  • mobility carbon footprint
ADDITIONAL RESOURCES
Suppliers that provide solutions:
Build a Sustainable team
Cost
LOW
Cost
MEDIUM
Cost
HIGH
EFFORT
low
EFFORT
medium
EFFORT
HIGH
IMPACT
low
IMPACT
MEDIUM
IMPACT
HIGH

Green Team, CSR Task Force, Sustainability Team…They have many names, yet the same goal and the fantastic power to accelerate and amplify all actions taken toward sustainability. Choose the set up most adapted for your organisation.

Think transversal. Identify a leader, according to your scope / priorities / objectives... It can be one person from each department. Identify the sponsor or mentor at Executive or Board level responsible to advocate the actions of the Sustainability Team.

Here is a quick guide to start one and develop it.

Officially allocate time for it on your employees worksheets and objectives. Remember that if you give it on top of another job responsibility, it should still be performed as part of the employee's job description.

If your team can not manage extra tasks, engage an external consultant that could act as a part-time sustainability manager.

When you are ready, or when the sustainability tasks demands it, fight for a full time Sustainability Manager and ensure a budget for a Sustainability team.

“If you want to go fast, go alone. If you want to go far, go together”

(African proverb)

S$70k

is the average base salary for a Sustainability Manager in Singapore.

(Payscale)

ADDITIONAL RESOURCES
Suppliers that provide solutions:
Buddies - Experience sharing

The « green journey » may feel overwhelming sometimes, but you are not alone.

Our Buddies have tried, succeeded, failed to implement change in their companies. They share their experience so you can learn, take shortcuts, get inspired and ask questions.

Everybody can become a Buddy and give back to the community; if you are keen, get in touch with us.

Claire Kolly
HR Consulting & Executive Coaching - EDLT.global

Claire has spent more than 20 years in the HR field working in global environments, accompanying businesses in their development and transformation. 

Working across teams and cultural boundaries, she became passionate about helping teams and leaders navigate through changes and make sustainable decisions for themselves and their teams, balancing the short-term and long-term impacts in organisations. 

She moved to Singapore for a professional opportunity 9 years ago. Back in 2016, she added a coaching hat to her HR experience, got trained and certified with the idea that sometimes what employees and leaders are missing is to reconnect with what is really important for them, what makes them successful, or on the contrary slows them down.

In 2021, she launched her own business, combining her HR and professional coaching expertises to accompany individuals and organisations in their journey, with a focus on enabling sustainable People practices.

Vincent Desclaux
Managing Director - Palo IT

I have been working in Asia for the past 12 years (Shanghai, Hong Kong and Singapore since 2014) within the digital and technology space.

I have founded and run several companies in different sectors such as IT Consulting, Education, and the F&B business.

I am passionate about how to use technology as a force for good.

Ivona Balint-Kowalczyk
Sustainability consultant, Founder - Sustainao

Ivona is a sustainability consultant, founder of Sustainao, a Singapore-based company that helps businesses in their sustainability journey, from conducting materiality assessments, creating a sustainability strategy, to implementing and improving sustainability reporting and performance.

Ivona has an MBA in CSR-Sustainability and a master’s degree in Environmental Management. She has first worked for Air France Industries and Arkema in their environmental and sustainability departments. After that, she has gained strong experience as a sustainability auditor for KPMG France. She verified non financial information published in the Sustainability Reports of French groups of Media, Agri-food, Transport, Industry sectors and conducted audits in 15 countries across Europe, Africa and Asia.

Benoit Barraque
Head of Application Service for Finance, Compliance & IT4IT domains - Credit Agricole CIB

Passionate about travels, Benoit left France in 2011 for Asia, lived in Hong Kong then landed in Singapore 6 years ago, working for Credit Agricole CIB. With 15 years of experience in IT across different sectors and industries, he is now managing a team focusing on IT application support. In 2017, he was one of the founders, and now the leader, of their first green team in Singapore.

Loretta Teo & Eliza Boecker
Azqore Asia CSR Team

A lawyer by training, Eliza has been in Private banking since 1996, with roles ranging from Relationship Management to Head of Strategy for PWM Latin America at Deutsche Bank New York, and a member of the Management Committee. Eliza was also the Business Manager and Head of Business Compliance for the International markets at Bank of Singapore, before joining Azqore as COO for Asia. Eliza has worked in Kuala Lumpur, Frankfurt, New York and Singapore and in addition lived in London, Tokyo and Hong Kong, an experience that has shaped her outlook and made her very much a global citizen.

A banking operations professional, Loretta has had experience across various firms, like UBS and Nomura, before joining Credit Agricole 5 years ago.  Currently Azqore’s Head of Asia Operations, she has worked in Singapore, Hong Kong, China and even had a short stint in India.  These experiences have opened her eyes to various cultures and cuisines.  

Both Eliza and Loretta kicked off the Azqore Asia CSR initiative in 2020 and have never looked back since.

Géraldine Pelissier
Corporate Reach - The Matcha Initiative

Most of my professional career was in Sales and Marketing for emissions-intensive sectors (automotive, telecom, oil and gas industries) to say the least…. But I always knew I had to look for a greater purpose. Covid19 slowed down my professional activities and helped me to follow my passion. I decided to open a new chapter and follow a new career path, but to do so, I had to study sustainability.

I particularly like innovation and tech, so I wish to pursue my career with a tech for good angle.

Carolin Barr
Founder - Susgain

Carolin is a passionate and driven entrepreneur and sustainability advocate. She is involved in many projects and initiatives that contribute to reducing our environmental impact.

In 2020, Carolin founded susGain, a social enterprise on a mission to better connect the environmentally and socially conscious stakeholders in Singapore to accelerate the change towards a more sustainable nation. The susGain rewards app aims to improve a sense of purpose and well-being within the community and make supporting sustainable local brands convenient and fun and rewarding.

Prior to susGain, Carolin worked as Account & Project Manager in an HR consulting and change management firm, where she was responsible for business development and end-to-end project management of training and consulting projects across APAC.

In July 2021, Carolin won the Finder's Expatpreneur Sustainability Award. susGain has also been recognized by Global Initatives at the Sustainable Business Awards Singapore 2020/21.