I hold a master's degree in Strategic Procurement (DESMA) and have nearly 20 years of experience in procurement and supply chain transformation within the services industry (Facility Management, Food, Textiles, Hospitality, and remote sites). My career spans across Europe, Asia, and currently the Middle East.
I am passionate about transformation and change management, with expertise in the following areas:
I began my career at a leading European company in professional laundry services. The company had a naturally sustainable business model. Its solutions enabled customers to access services without having to purchase the products. Since the company rented out products, its goal was to develop durable product lines. This strategy maximized the use of products, promoted recycling, and balanced economic growth with environmental impact. As a Procurement Leader at the time, my sourcing strategy for textiles focused on optimizing costs and extending product longevity.
I was not stopping there, by actively sourcing textiles from Asia and Africa, including countries such as Pakistan, India, China, Ethiopia, Egypt and Syria. Upholding decent work standards and working responsibly with third parties were key considerations during the supplier selection process. Although Bangladesh was not a targeted market for my sourcing, the Rana Plaza collapse in 2013, the deadliest garment-factory disaster in history, heightened my awareness of ESG (Environmental, Social, and Governance) challenges and the need to collaborate with suppliers to improve sustainability and ethical practices.
In 2022, I decided to enhance my sustainable practices in supply chain management by joining the Certified Sustainable Supply Chain Professional (CSSCP) program, accredited by ISCEA – International Supply Chain Education.
One of my friends recommended The Matcha Initiative, a non-profit organization, and I chose to contribute by helping businesses embark on their journey towards sustainability, particularly in developing solutions for a more sustainable end-to-end supply chain. In addition to sharing experiences, The Matcha Initiative introduced me to a vibrant community of leaders who are committed to a more sustainable future.
Throughout my career as a procurement leader, I've had the chance to be involved in collaborative projects that promote sustainability. Here are a few examples:
Many organizations may not prioritize sustainability due to a focus on short-term goals, cost concerns, lack of awareness or understanding, or limited commitment from leadership. It can be challenging to align personal convictions and expectations with everyday realities. To bridge this gap, I took the initiative to continue self-learning and expanding my network. A strong network can offer access to resources and expertise that might not be available internally, such as connections with suppliers, partners, and industry experts who can provide insights and support for sustainable initiatives. The goal is to start with small, gradual steps, understanding that change management takes time.
Skills important to have for a sustainable supply chain:
Procurement is often seen as a function focused solely on reducing costs. However, when approached strategically, it can provide added value to business partners. I firmly believe that the future of procurement will be based on sustainability. As a procurement leader, it is our responsibility to present a solid business case based on the "3 P's" framework—People, Planet, and Profit—offering solutions that are beneficial for the business, cost-effective, and positive for the planet and its people.
I'm proud to be working with my team on a sustainable project that aims to replace single-use product with a fully circular solution. In addition to significantly reducing waste and CO2 emissions, this project provides an opportunity to educate and raise awareness among many end users in remote areas of the Asia Pacific region where sustainability is not yet a part of everyday life.
I’d be glad to share my experience on defining and implementing a sustainable procurement strategy, as well as how to effectively communicate with stakeholders to gain their support.
Procurement strategy / Strategic sourcing / Suppliers engagement
Delphine kindly accepts to answer your questions.
If you need additional insights, you can send her a message.
Sustainable Products & Service design > Eco-design - Circular Economy
Sustainable Supply Chain > All aspects
Local Community involvement, CSR, Philanthropy